Refund policy

Not happy? Full refund.

If you're not happy with your order for any reason, contact us within 30 days of delivery and we'll refund the full amount you paid. You don't need to send the product back.

• One refund per customer.
• Damaged or wrong items don't count toward the one-refund limit.
• Refunds go back to your original payment method. Your bank or card may take 5–10 business days to show it.
• Damaged, leaking or wrong item? Contact us within 30 days of delivery and we'll send a replacement or refund you, whichever you prefer.
• To ask for a refund, use the contact details on our Contact page with your order number.

This policy adds to, and doesn't limit, your rights under applicable consumer protection laws.